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Time Warner (Roadrunner) Outages
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MobileTerminal
April 26, 2009, 10:08am Report to Moderator
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12:00pm - TimeWarner/Roadrunner is reporting widespread "issues" throughout the region and they're working to correct it.

You may be cached, but if not and you're on Roadrunner, most of you are offline right now.
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JoAnn
April 26, 2009, 11:07am Report to Moderator
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Yup, i was out since 10am and just came back up.(1pm) Phone and Road Runner were out but cable TV was ok.
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MobileTerminal
April 26, 2009, 7:31pm Report to Moderator
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Just talked to a network engineer friend of mine at Time Warner who says it was a routing issue in their DC/NY Metro corridor. The network was "accessible" - but you couldn't get to any websites because it effectively took the DNS (Domain name servers) offline - which meant nothing would "lookup" correctly. (Think of calling Information and getting directed to the wrong phone number).

This not only affected Time Warner, but also their peer (connection) with GlobalExchange - a major nationwide carrier. Because of the depth of the issue, it's suspected that a routing table (called BGP) was corrupted and caused the issue. This could happen to anyone, fortunately, TW has the techs on staff and the resources (contacts) to get this resolved pretty quickly.

TW Phone and Internet run in the same physical spectrum of the "wire" - whereas cable tv operates at a different frequency (even digital tv). That's why phone and Internet were out, but not cable tv.


Overall outage was around 2 hours. It should be 100% resolved at this time.


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bumblethru
April 26, 2009, 7:47pm Report to Moderator
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Mine went out. I tried to call TW to report the problem and I couldn't get through to them either. Their phones were down too.


When the INSANE are running the ASYLUM
In individuals, insanity is rare; but in groups, parties, nations and epochs, it is the rule. -- Friedrich Nietzsche


“How fortunate for those in power that people never think.”
Adolph Hitler
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